Shipping Policy

All art will be professionally packaged. Once shipped, you will be supplied a tracking number.

I use UPS ground delivery with insurance and tracking. Your piece is only insured by me through 3 days post delivery. If you receive your item and it is damaged, you MUST contact me within 3 days of the delivery date, along with photos of the damaged item.

 

In the event that a delivery address is submitted incorrectly when an order is placed, Luxxcreative assumes no responsibility and cannot ship out a replacement package or refund these orders.

If you realize that you submitted an incorrect address at the time of your order, please email us through our Contact Us page to notify us immediately. We can only correct the address if the order has not been shipped out yet.